PRIVACY POLICY
TLNY Media Privacy Policy
Effective Date:
February 2024
This Privacy Policy outlines how TLNY Media (“we,” “our,” or “us”) collects, uses, discloses, and protects the information obtained from visitors (“you” or “your”) of our website:
We are committed to safeguarding your privacy and ensuring the security of your personal information. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
When voluntarily provided, we may collect personal information such as:
- Name
- Email address
- Phone number
- Service-related inquiries
- Any other information you submit through our web forms
Automatically Collected Information
We may gather certain non-personal information automatically when you visit our website, including:
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Pages visited and time spent on the site
This information helps us enhance your experience and improve our services.
2. How We Use Your Information
Service-Oriented Communications
The personal information you provide may be used to:
- Respond to service-related inquiries
- Send appointment reminders
- Provide relevant updates and notifications
Opt-out:
You can opt out of service-related messages at any time by replying STOP or contacting us directly.
Improvement of Services
We use collected data to:
- Understand user preferences
-Improve our website’s functionality
- Tailor our content to serve your needs better
Legal Compliance
We may disclose your information as required by law, court order, or government regulation to comply with legal obligations.
3. SMS Consent & Opt-In Process
By providing your phone number, you explicitly consent to receive SMS messages from TLNY Media.
You may opt in to receive messages by:
- Submitting your phone number through our online form
- Checking an opt-in box during sign-up or service inquiries
- Texting a specific keyword to our designated number (if applicable)
We will send a confirmation message upon opt-in, detailing how to manage your SMS preferences.
4. How We Use Your SMS Data
TLNY Media does not sell, rent, or share your phone number with third parties for marketing purposes.
Your phone number will only be used for:
- Conversational & service-related messages (e.g., appointment confirmations, service updates)
- Customer support inquiries based on your request
5. Opt-Out & Support Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message. Once opted out, you will no longer receive messages from us.
For assistance, you can reply HELP or contact us at:
Email:
Phone:
+1(248)266-9475
6. Message Frequency & Cost Disclosure
Message frequency may vary based on your interactions with TLNY Media. Standard message and data rates may apply, depending on your mobile carrier.
7. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of data transmission over the internet or electronic storage is completely secure. While we strive to safeguard your information, we cannot guarantee absolute security.
8. Third-Party Disclosure
We may share your information with trusted third-party service providers who assist us in:
- Operating our website
- Conducting business
- Providing services to you (e.g., customer support or analytics)
These third parties only access your data to perform tasks assigned on our behalf and
are contractually prohibited from using it for any other purpose.
Exclusion of SMS Opt-In Data
All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
9. Your Choices & Rights
Communication Preferences
You can manage your communication preferences by opting out of service-related SMS messages at any time.
Data Requests
You may request to:
- Access your personal information
- Correct inaccuracies
- Delete or restrict the use of your data
To make a request, please contact us at:
10. Links to Other Websites
Our website may contain links to external sites that are not operated by us. We have no control over their content, policies, or practices and are not responsible for their privacy policies or how they handle user information.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Please check this page periodically to stay informed of any updates.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Email:
Phone:
+1(248)266-9475
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
